Frequently Asked Questions
Everything you need to know about upgrading your home with Squares Hardware.
What is the typical shipping time for hardware orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
Do you offer bulk discounts for contractors or large renovations?
Yes, we offer tiered pricing for bulk purchases and professional accounts. Please contact our sales team directly for a custom quote on large-scale projects.
What is your return policy if the finish doesn't match my decor?
We offer a 30-day hassle-free return policy. Products must be in their original packaging and unused condition to qualify for a full refund.
Are mounting screws included with my purchase?
Yes, all our cabinet pulls, knobs, and wall hooks come with standard 1-inch mounting screws included in the box.
How do I care for and clean my hardware finishes?
We recommend using a soft, damp cloth and mild soap. Avoid using abrasive cleaners or harsh chemicals, as these can damage the protective lacquer or plating.
Do you provide a warranty on your products?
All Squares Hardware products are backed by a 1-year limited warranty against manufacturing defects and finish degradation under normal use.