Returns & Exchanges

At Squares Hardware, we stand behind the quality of our home improvement supplies and offer a 30-day return window for most unused items in their original packaging. We aim to make the return process as seamless as your renovation project to ensure total customer satisfaction.

1

Initiate Your Request

Log into your customer portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.

2

Pack Your Items

Securely pack the unused hardware in its original box, ensuring all screws, brackets, and instructional manuals are included to avoid restocking fees.

3

Ship to Our Warehouse

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for transit back to our distribution center.

4

Receive Your Refund

Once our quality control team inspects the hardware, we will issue a full refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing